Centre Manager
Our Centre Manager has overall responsibility for the daily running of the organisation, ensuring our client needs are met. The Manager is also works closely with the Board of Trustees, reporting bi-monthly on the financial situation  and data collection. The role also includes  applying for grant funding, strategic planning for the future development of the organisation, management of staff, carrying out presentations about our work to other organisations and facilitating  relevant networking meetings.

Finance/ Admin
The Finance Administrator deals with all finance related matters for the organisation. The main purpose of the role is to increase income and monitor expenditure. Our Annual Christmas Appeal is our biggest fundraising event of the year- all coordinated by the Finance Administrator. The role also supports the Centre Manager with budget planning, facilitating meetings, and preparing documents for Board meetings and the AGM. All online filing with Charities Commission, Companies House and HMRC are the responsibility of the Finance Administrator.

Case Worker
One part time caseworker along with occasional bank workers are responsible for the client caseload. This involves a significant element of advocacy work- signposting to relevant organisations for support as and where needed. Working from a person centred approach via Outcomes Star, each client is individually assessed and a support plan put in place with the aim of reaching a point where clients can be housed and maintain their accommodation.

Support Worker
Our Support worker is the ‘anchor’ of the organisation. Not only supporting staff and volunteers each day, also  dealing with clients’ needs as and when they arise. The role is responsible for the meeting and initial assessment of new clients, ensuring they are aware of the services we have to offer: Shower, laundry, phone and email access, breakfast and lunch.

Resource Coordinator
The Resource Coordinator oversees the daily breakfast and lunch service, ensuring we have enough basic food- such as milk, cereals, bread and butter, tea, coffee and sugar- for breakfast. All donations of food are the responsibility of this role- surplus food is donated to other organisations on a rota basis- ensuring everyone gets a fair share. Volunteer recruitment and management is also an integral part of the role, without volunteers every weekday, our offer would be significantly reduced. The Resource Coordinator also networks with other organisations dealing with food poverty and food banks.


Our Trustee Board meets once every 2 months.

The trustees are responsible for overseeing the finances and strategic development of the organisation- as presented by the Centre Manager.

At times support may be needed for any particular issue that may arise, but generally the Manager will plan and take ideas to the board for ratification or for more information prior to agreement

The roles are varied, each bringing their own particular skills from work or life experience.

Currently we have

  • Chair of Trustees – manages meetings, attends interviews, meets with potential trustees, represents the organisation at events.
  • Company Secretary- a point of contact for Charities Commission and Companies House
  • Treasurer: Overall responsibility for ensuring the financial information is informative and transparent and meets with Charity Commission requirements
  • 4 Trustees who bring professional experience to the organisation- currently, 2 business owners, 1 retired health professional, 1 marketing specialist.

Become a Trustee

We are always happy to hear from individuals who have the professional or practical ability to advise, assist with and oversee the operation of the organisation.


Are you looking for a way to help people in need in your community?

Our services rely on people who selflessly give up their time to help others. We have a wide range of volunteer opportunities with some working directly with service users and others working behind the scenes. Whatever you have to offer, talk to us! We value our volunteers as much for their life experiences as for their qualifications.

All applicants will undergo induction training which will equip them with the necessary knowledge and skills to work effectively with us.Research shows that volunteering really does have a positive impact on health. It raises self-esteem and confidence, helps you gain new skills and make new friends, and brings a positive sense of purpose to your life.

If you have a specific project in mind that you feel could bring added value to our existing operations we would love to hear from you. Like wise if you have a skill set that you feel could benefit our client training team please contact us. For example: do you know how to make soap and willing to run a class for our clients?

If you would like to volunteer with us then please either complete an application form, fill in registration section or alternatively e-mail or telephone us (01524 842008) for further information.


There are currently no available jobs.

Would you like to volunteer your services?

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